Bobby Casino Terms of Use

These Terms and Conditions describe the rules that govern use of Bobby's online casino and related services for players in Canada. They set out the relationship between us and our users, including account responsibilities, eligibility requirements, how bonuses and payments are handled, and the way we resolve disputes. By registering or using the site you agree to follow these terms and any policies we publish on the platform.

Account responsibilities

Accounts are personal and non-transferable. You must provide accurate information when registering and keep your contact details up to date. You are responsible for all activity that occurs under your account, including wagers, deposits, and withdrawal requests. Protect your login credentials and notify us immediately if you suspect unauthorized access. We may place limits, require account verification, or suspend accounts where we reasonably suspect fraud, abuse, or a breach of these terms.

Eligibility requirements

To use our services you must meet the legal age for gambling in your province or territory and be physically located in a jurisdiction where our services are permitted. Only one account per person, household, device, or IP address is allowed. We reserve the right to refuse registration or close accounts for users from restricted jurisdictions or where eligibility criteria are not met.

Acceptable platform use

Use the site in a lawful and fair manner. Prohibited behaviour includes creating multiple accounts, attempting to manipulate games or systems, colluding with other users, or using automated tools to access the platform. Misconduct may result in forfeiture of funds, closure of accounts, and reporting to relevant authorities where required.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms that apply in addition to these general rules. Bonuses may have wagering requirements, game restrictions, maximum cashout limits, and validity periods. We may limit bonus eligibility by country, deposit method, or player history. Abuse of promotions may lead to bonus cancellation and account actions. Always review the promotion terms shown in your account before claiming any offer.

Deposits and withdrawals

We accept a range of payment methods. Deposits are usually processed immediately, while withdrawals are subject to verification checks and may take additional time depending on the chosen method. We require identity and payment method verification before processing withdrawals. We may apply limits to single withdrawals, daily totals, or monthly totals, and we reserve the right to withhold funds until verification is complete. Fees, if any, will be disclosed in the cashier or in separate payment terms.

Dispute resolution

If you have a complaint, contact our support team and provide full details. We will investigate and aim to resolve disputes promptly and fairly. If we cannot reach an agreement, you may escalate the matter to any independent dispute resolution service to which we subscribe, if applicable. Using the platform does not waive your statutory rights under Canadian law.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be posted on the site and, where appropriate, communicated to registered users. Continued use of the platform after changes are posted constitutes acceptance of the updated terms. Check this page regularly for the latest version.